After-hours urgent vet care for Norcross pets

When your dog or cat suddenly feels unwell, you want a veterinary team that can help you understand what is happening and start the right care. Ruby Veterinary Urgent Care welcomes Norcross pet families to our Johns Creek hospital for urgent illnesses and injuries, with ER-trained veterinarians and the tools to evaluate and treat your pet on site.

An upset stomach, a painful ear, an irritated eye, or a new limp can turn an ordinary evening into a stressful one. You do not need to identify the cause before asking for help. Tell us what has changed, when it started, and what concerns you most. Our veterinarian will examine your pet and recommend next steps based on the findings.

For Norcross families, Ruby offers another way to get veterinary care when your regular practice is closed or cannot accommodate a sick visit. Our weekday hours extend into the evening, and we also see patients on Saturdays and Sundays. You can seek help for a new concern without needing to become an established patient first.

Our focus is the problem bringing you in today. We can investigate symptoms, provide treatment appropriate to your pet’s condition, and explain what happens next. If additional care is needed, we will discuss that with you rather than leaving you to work out the next step alone.

Ruby is a locally owned hospital built around pets and the people who love them. We want you to feel comfortable asking questions, understand the care being recommended, and know who to contact when something is unclear. Your regular veterinarian remains an important part of your pet’s ongoing care.

Need help with a sick or injured pet? Contact Ruby Vet to ask about a visit during our open hours at (470) 742-4620.

What We Treat

At Ruby Vet, an urgent visit includes more than an examination. Our Johns Creek hospital has on-site diagnostic equipment and treatment capabilities, so our veterinarians can investigate your pet’s symptoms and begin appropriate care during the visit. For Norcross pet parents, that means a place to turn for both answers and action.

Depending on the examination findings, recommended testing may include digital X-rays, bloodwork, urine testing, or a focused ultrasound examination. Not every pet needs every test. Your veterinarian will explain what a recommended test can help us understand and how the findings may affect your pet’s care.

Treatment is tailored to the individual patient. Our team can provide medications, wound care, and other urgent treatments within our hospital’s capabilities. Our ER-trained veterinarians can also provide emergency stabilization when needed, including supportive care while assessing whether a transfer is necessary.

If your pet needs overnight hospitalization, advanced surgery, or care beyond what we can provide, we will explain why and help coordinate transfer to an appropriate hospital. We communicate with the receiving team and share available records and diagnostic results so they can continue your pet’s care with that information in hand.

The next step should be clear whether your pet is going home or continuing treatment elsewhere. We will discuss the findings, recommended care, and follow-up, and share visit records with your primary veterinarian. Our goal is to keep you informed and your pet’s care connected.

Call our team at (470) 742-4620 with questions about your pet’s visit or current availability. You can also check online for current availability.

Visit and Follow-Up FAQs

Planning a visit from Norcross? Ruby Veterinary Urgent Care is located at 10710 State Bridge Road, Suite 120, Johns Creek, GA 30022. Use our hospital’s directions link to plan the trip from your current location. Travel time varies with your starting point and traffic, so check your route before leaving.

We are open Monday through Friday from 2–10 PM and Saturday and Sunday from 10 AM–8PM. These hours give Norcross pet parents access to urgent veterinary care in the evening and throughout the weekend. Check our current hours and availability when planning your visit, especially around holidays.

You can reserve a visit online or come as a walk-in, subject to availability. If you are heading over later in the evening or have questions before making the drive, call (470) 742-4620. We can explain our services, confirm current availability, and help you understand what to expect when you arrive.

If readily available, bring your pet’s recent medical records, a list of current medications, and your regular veterinarian’s contact information. It is also helpful to note when the problem started and any changes you have noticed. Photos or a short video may help explain something that is difficult to describe. Do not delay urgent care to gather paperwork.

During the visit, tell us about your questions and concerns, including anything that might affect the care plan. Our team will review the recommended services and associated estimate with you. You should understand what is being proposed before deciding how to proceed.

For Norcross families, the next step is straightforward: choose Ruby’s Johns Creek hospital, check availability, and book online or call our team. We are here to help you move from worrying about your pet to getting veterinary care.

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