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As an emergency room vet, one of the key parts of my exam is figuring out if a pet is in pain. This can be tricky because, unlike humans, our patients can’t tell us what’s wrong. In human medicine, you can simply say where it hurts or point to the problem area. Even in pediatrics, kids can use a chart with smiley faces to show how they’re feeling. So, how do we, as vets, figure out if an animal is in pain?

While our pets may not use words to describe how they’re feeling, changes in their behavior, posture, or overall routine can be the first indication that they are experiencing discomfort or pain. Some signs of pain in animals can be quite subtle, as their natural instinct is to hide or mask discomfort. However, a trained eye can pick up on the clues.

Signs of Pain In Your Pet

Here are the signs I would watch for:

  • Physical signs: Limping, stiffness, swelling, redness, warmth in a specific area, guarding a body part, difficulty getting up or lying down
  • Behavioral changes: Whining, yelping, growling, excessive vocalization, decreased activity, hiding, becoming withdrawn, less social interaction, or uncharacteristic aggression/guarding behavior
  • Grooming habits: Excessive licking or scratching a specific area
  • Eating and drinking habits: Decreased appetite or thirst
  • Postural changes: Hunched back, flattened ears, low posture
  • Facial expressions: Grimacing, glazed eyes, wide pupils

Here are some questions you can ask yourself to help determine if your pet might be in pain:

  • Do certain behaviors become more apparent after exercise?
  • Are behaviors more pronounced in the morning or evening?
  • Is my pet less willing to go up or down stairs or jump on and off furniture?

When Should I See a Vet?

If you've determined or suspect that your pet is in pain, it’s time to visit your veterinarian. They will conduct a thorough physical examination, which includes both orthopedic and neurologic assessments. These exams help confirm your pet’s discomfort, pinpoint the location of the pain, and identify its underlying cause.

How Can You Help a Pet In Pain?

Treating pain in pets focuses on addressing the underlying cause and can involve a range of approaches, from exercise restriction and cage rest to medication or even surgery, depending on the diagnosis.

What Can I Do For My Pet Until I Can See the Vet?

While you’re waiting to visit the vet, here are a few things you can do at home to help manage your pet’s symptoms:

  • Ice Therapy: Ice is good for aches related to bone and joint issues as well as newer injuries. Use a cold towel or frozen item covered in a dry towel on the affected area for 10 to 20 minutes at a time. Ice should not be applied directly to the skin and the area should be monitored closely to avoid cold-induced injury. Ice is best within the first 24 hours to help keep the swelling, pain, and inflammation down.
  • Heat Therapy: Heat can help relieve chronic pain or pain related to an injury that is more than 72 hours old. Use a warm towel or a heated blanket on the affected area for 10-20 minutes. Again, check the heated item on the back of your wrist to confirm it’s not too hot to avoid thermal injury and always make sure to supervise your pet.
  • Environmental Modifications: Pets in pain may struggle with walking on slick surfaces, leaning down to eat, or using stairs. Adding rugs or carpets to wooden floors can improve traction and make movement easier. Raising food and water bowls can help reduce neck or back strain during meals. To support rest and recovery, limit your pet's access to stairs and keep them on a leash when going outside to control their activity levels.

Can I Give My Pets OTC Human Medications?

The short answer is no. The longer explanation is that most over-the-counter human pain medications like Aleve (naproxen sodium), Advil (ibuprofen), Aspirin, and Tylenol (acetaminophen) are extremely toxic to both cats and dogs because of differences in metabolism versus humans. While aspirin has a margin of safety for use in dogs, it’s not as effective for pain relief as veterinary-prescribed nonsteroidal anti-inflammatory drugs (NSAIDs). Naproxen and ibuprofen both can cause serious toxic effects including GI upset and ulcer formation, kidney failure, liver failure, and central nervous system effects. Acetaminophen in cats causes lethal changes to their red blood cells.

It's crucial to follow your veterinarian's instructions carefully when giving any medication, as an NSAID overdose can cause serious complications like gastric ulcers or organ failure, which can be life-threatening if not treated promptly.

What Other Pain Management Techniques Are Available?

Besides veterinary-prescribed nonsteroidal anti-inflammatory medications, both acute and chronic pain can be alleviated by additional methods:

  • Steroid medications such as prednisone are used to reduce inflammation and are often prescribed short-term with a tapering dose. This group of medications is commonly used for allergic reactions such as swelling from a bee sting but may also be prescribed for other painful inflammatory conditions including back pain or cancer-associated pain. Steroids typically have more side effects than NSAIDs, and the two are never prescribed together. Side effects, including increased thirst, hunger, urination, and panting, should subside once the medication course is completed.
  • Narcotic medications are typically used in the hospital under the supervision of a veterinarian due to the high potential for dependence or abuse by humans. If these medications are prescribed for at-home use, it is usually for short-term use to alleviate acute pain or coughing or to provide mild sedation prior to a medical procedure.
  • Muscle relaxant and nerve pain medications are often prescribed for patients who are experiencing back pain, neck pain, or other chronic painful conditions such as osteoarthritis that may cause muscle spasms.
  • Joint supplements and nutraceuticals such as glucosamine and chondroitin sulfate are often used in dogs and cats with osteoarthritis. These products help support the joints and indirectly have an anti-inflammatory effect, helping to alleviate pain.
  • Nutrition is essential in the management of osteoarthritis. Weight loss in overweight dogs with osteoarthritis has been proven to contribute significantly to pain relief. To help your pet lose weight, consult your primary care veterinarian to develop an appropriate nutrition plan. Simply reducing the portion of regular maintenance food can lead to malnourishment. Once an ideal body condition has been achieved, it’s important to maintain a nutrient profile that has been proven to help manage osteoarthritis. Diets containing omega-3 fatty acids have been shown to reduce inflammation.
  • Physical medicine refers to therapies that involve directly treating tissues with hands-on techniques. Examples include acupuncture, trigger point release, and chiropractic adjustments, which may be recommended and performed under the supervision of a veterinarian trained in these methods. Physical therapy/rehabilitation encompasses a broad scope of physical medicine that includes therapeutic laser therapy, joint mobilization, medical massage, stretching, therapeutic exercise, and hydrotherapy.

Multimodal therapy, which combines several of the above approaches, is often the most effective option. Each treatment plan is tailored to the specific needs of the patient and adjusted as progress is made. This approach recognizes that pain is a complex condition requiring a comprehensive strategy, and by combining modalities, the treatments work synergistically to provide better results than any single method could achieve on its own.

Pets experience pain just like humans do. And while their pain may be acute or chronic, it’s imperative that we, as their advocates, recognize when they’re not feeling well. With early detection, we can promptly seek veterinary attention, alleviate suffering, and prevent the progression of underlying health issues. If you believe your pet is in pain, Ruby Veterinary Urgent Care is available to help provide that relief. We recognize the importance of promptly and effectively managing your pet's pain. Our knowledgeable and highly experienced team is committed to delivering the highest level of care to ensure your pet's comfort and well-being.

Ruby Vet Can Help If You Notice Your Pet is in Pain

If you think your pet may be in pain, trust your instincts and seek help early. At Ruby Veterinary Urgent Care, our team is trained to identify subtle signs of discomfort and provide fast, compassionate relief. Book online, walk in anytime, or give us a call, and we will help get your pet feeling better as quickly as possible.

Frequently asked questions

Covid-19 highlighted a key gap in the continuum of veterinary care. Primary care hospitals were scheduled weeks to months out, and emergency rooms were experiencing extended wait times. Following our counterparts in human medicine, veterinary urgent care (or pet urgent care) is the preferred solution to bridge the gap between primary and specialty/ER care.

Urgent care allows patients in pain with acute or non-life threatening diseases to be seen within 24 hours by ER- and critical care-trained veterinarians and without the extended wait and high cost of an ER. Ruby Veterinary Urgent Care is the link between your primary care veterinarian and the ER, while supporting both equally.

We're here for all those issues in the evenings and weekends.

Monday – Friday: 2:00 PM – 10:00 PM

Saturday – Sunday: 10:00 AM – 8:00 PM

Yes. Ruby Veterinary Urgent Care accepts walk-ins and same-day visits for urgent medical needs. We work hard to minimize wait times and prioritize pets based on severity. To save your appointment time, you can make an appointment online.

You can schedule an appointment through our online booking portal or by calling us at (470) 742-4620.

Absolutely, we welcome all walk-ins! Our team is available to see all pets, whether scheduled appointments or walk-ins, until the day’s appointment slots have filled up. It's recommended to check the website or give us a call prior to bringing your pet in to ensure appointment slots are still available. Appointment slots are opened several days prior and remain on the site until all are filled.

Walk-in patients will be seen on a first-come, first-served basis and placed into an available appointment slot if stable to wait. If your pet’s needs are so severe you think they cannot wait to be seen, this by definition is an emergency, and your pet should be taken directly to a local emergency hospital. If in doubt, someone from our team is always happy to help you triage your pet’s needs.

Our team will do their best to stay on top of the schedule. Barring any unexpected critical or emergency cases, please allow a buffer of 15 minutes after your scheduled appointment time.

Absolutely. Our team is equipped to evaluate and treat dogs and cats experiencing sudden illnesses, injuries, or concerning symptoms. If your pet is having an urgent medical issue, give us a call so we can prepare for your arrival and ensure prompt care.

Dogs and cats only. Please leave your pet zebra, raccoon, snake, or fish at home (thanks!).

Our exam fee is $125. This includes taking a thorough medical history and performing a complete examination by one of our experienced veterinarians. Once our veterinarian has performed the exam and discussed a recommended diagnostic and treatment plan with you, we will provide an estimate of the cost of services. We’ll discuss additional diagnostic and treatment options if needed and come to an agreed-upon plan, at which point we ask that you pay the invoice before treatment begins.

We offer multiple flexible payment options including Cherry, Scratchpay, and CareCredit. We also take the Klarna Card and Affirm Card.

We accept almost all forms of payment including the majority of credit cards, debit cards, Cherry, Scratchpay, CareCredit, and cash. We accept tap-to-pay services including Apple Pay. We also take the Klarna Card and Affirm Card. We do not accept checks.

Flexible Ways to Pay

  • Cherry lets you split your bill into monthly payments with 0% APR plans available, no hard credit check, and approval in seconds, and is typically the easiest approval of any option we offer. You can apply for Cherry online ahead of your visit.
  • Scratchpay offers flexible payment plans from 6 to 24 months with no hidden fees, no deferred interest, and a quick application that won't affect your credit score. You can apply for Scratchpay online ahead of your visit.
  • CareCredit is a healthcare credit card you can use for veterinary expenses, with promotional financing options including 0% APR for qualifying purchases. You can apply for CareCredit online ahead of your visit.

We offer a wide array of tools to identify the source of your pet’s illness or to determine how severe their injuries may be including, but not limited to:

  • Onsite digital x-ray
  • Onsite Focused Assessment with Sonography for Trauma (FAST) ultrasound
  • Onsite laboratory for blood, urine, and fecal analysis
  • Onsite endoscopy for gastric foreign body removal
  • Onsite pharmacy
  • Parvo, FeLV/FIV, and heartworm testing

If your pet needs overnight hospitalization, we'll refer you to a trusted local 24-hour facility. Our team will walk you through your options and coordinate the transfer to the hospital you choose.

We can perform minor surgical procedures like laceration repairs, enucleations, and wound care. We can also perform endoscopic gastric foreign body removal. More extensive procedures like intestinal foreign body obstruction, internal bleeding, GDV, pyometra, dystocia, and other life-threatening cases will be referred to a nearby 24-hour facility.

Our team has a strong network of capable 24-hour facilities and can suggest one to meet your pet’s needs. Ultimately, the choice of which facility to transfer your pet to is yours. We'll contact the facility of choice and ensure they're prepared to take over your pet’s care.

After your pet’s visit, all records including physical exam findings, diagnostic results, treatments performed, and follow-up recommendations will be emailed to your primary care veterinarian. We remain available to discuss your pet’s visit with your primary care veterinarian at any time.

If you don’t have a primary care veterinarian, we can provide a list of trusted local options. We encourage you to reach out and establish a relationship with one of them. Once you choose, let us know, and we’ll send over your pet’s records for a seamless transition.

Yes, we accept all pet insurance. We ask that you pay upfront for your visit in your preferred payment method. We'll provide you all the necessary documentation to submit to your insurance company for reimbursement.

If you have Trupanion, we can submit your claim at the time of your visit, and Trupanion pays us directly. That means you only pay your portion at checkout instead of paying the full bill and waiting for reimbursement. We'll share the claim approval details with you before you leave.

We don't do preventative care. We value these services as best served by your primary care veterinarian. We're here for all sick visits, injuries, and anything else that isn’t a life-threatening emergency.

Just like in human medicine, the emergency room is for life-threatening issues or extremely serious concerns. If your dog or cat can’t breathe, is bleeding significantly, or is unresponsive, you should go directly to the ER. If you cannot determine whether your pet is best served by us or an ER, we still encourage you to come into Ruby Veterinary Urgent Care where we can triage, stabilize your pet if necessary, administer treatment, and help you transfer them to the facility best suited to meet your pet’s needs.

We value the relationship between your primary care veterinarian and your pet, including annual wellness visits, preventative care, and elective surgeries. For everything else, Ruby Veterinary Urgent Care is available for your needs. We can diagnose and treat sick and injury visits, including diarrhea, vomiting, itchy skin, ear infections, minor injuries and pain, accidental ingestions, and much more. We have the ability to see you same-day or after-hours when your primary care veterinarian is unavailable.

We’re here to help!

Book an appointment or give us a call.

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